Frequently Asked Questions (FAQ)

Q: What types of custom nursery art and decor do you offer?
A: We create a variety of hand-painted nursery and children's art and decor, including custom piggy banks, baby bedding, and wall art tailored to your preferences.

Q: How do I place a custom order?
A: You can place a custom order by contacting us through our website or email with details of what you’d like. We will guide you through the design process and confirm all specifications before starting.

Q: What is the typical turnaround time for custom pieces?
A: Turnaround on hand painted items is 8-10 weeks. Turnaround on all other items is 5-15 business days.

Q: Can I request a specific color scheme or theme?
A: Absolutely! We love working with your ideas. You can request specific colors, themes, or design elements to make your nursery decor truly unique. Any of my items can be customized

Q: What materials do you use for your artwork and decor?
A: We use high-quality, child-safe paints and fabrics to ensure that all products are safe for nurseries and children’s rooms.

Q: Do you ship internationally?
A: Currently, our website is set to ship only within Canada and the United States. I can absolutely ship internationally though. Please contact us for more information about international shipping options.

Q: What is your return or exchange policy?
A: Since all items are custom-made, we do not accept returns or exchanges unless there is a defect or damage during shipping. Please contact us immediately if you have any concerns.

Q: Can I purchase gift cards?
A: Yes! Gift cards are available and make a perfect gift for baby showers or birthdays.

Q: How do I care for the hand-painted items?
A: We recommend wiping hand-painted piggy banks with a soft, dry cloth and machine washing baby bedding as per the washing instructions included with your order.

Q: How do I contact you if I have more questions?
A: You can reach out via our website contact form or email. We’re happy to help you create the perfect nursery art and decor!